Retail Operating Hours
| Monday – Saturday | 09:00 – 18:00 |
| Sunday | 10:00 – 16:30 |
| Christmas Day | Closed |
Restaurant’s Operating Hours
| Monday – Saturday | 09:00 – 00:00 |
| Sunday | 09:30 – 00:00 |
| Easter Sunday | 09:30 – 00:00 |
| Christmas Day | Closed |
Cinema Opening Hours
| Monday – Saturday | 09:30-00:00 |
| Sunday | 09:30-00:00 |
| Easter Sunday | 09:30-00:00 |
| Christmas Day | Closed |
Bank Holiday Retail Operating Hours
| Thursday 1st January (New Years Day) |
10:00 – 17:00 |
| Friday 3rd April (Good Friday) |
Normal Trading Hours |
| Sunday 5th April (Easter Sunday) |
CLOSED Retail (Closed) (Restaurants & Cinema Operating) |
| Monday 6th April (Easter Monday) |
10:00 – 17:00 |
| Monday 4th May (Early Bank Holiday) |
10:00 – 17:00 |
| Monday 25th May (Spring Bank Holiday) |
10:00 – 17:00 |
| Monday 31st August (Summer Bank Holiday) |
10:00 – 17:00 |
| Thursday 3rd December (Late Night Shopping) |
09:00 – 19:00 |
| Thursday 10th December (Late Night Shopping) |
09:00 – 19:00 |
| Thursday 17th December (Late Night Shopping) |
09:00 – 19:00 |
| Friday 25th December (Christmas Day) |
CLOSED |
| Saturday 26th December (Boxing Day) |
09:00 – 17:30 |
| Monday 28th December | 09:00 – 17:30 |
| Friday 1st January (New Years Day) |
10:00 – 17:30 |
Dog Friendly Policy
The Beacon is a dog-friendly centre; however, some individual retailers may only accept service dogs into their premises. Full details of each retailer’s policy can be found on our Retailers Directory page.
As a centre, we expect all dog owners to comply with the following rules:
- Dogs must be kept on leads at all times.
- Owners must clean up after their dogs if any accidents occur.
- If assistance is required for cleaning, this should be reported to a member of staff.
Failure to comply with these rules may result in visitors with dogs being asked to leave the premises.
Package for Milly
Safe and comfortable periods are a right, not a luxury. That’s why The Beacon are proud to offer free sanitary products to anyone in need. Whether you’ve been caught short or can’t afford them, ask a member of our team for ‘A package for Milly’ and our team will hand you a free, discreet bag, no questions asked.
Shopmobility
Shopmobility is open Tuesday – Friday, between 09:00 – 16:00
Offering Manual Wheelchairs, Powerchairs and Powered Scooters, for you to enjoy The Beacon and the town.
It is advisable to pre-book.
Call 01323 439585 or email eastbourneshopmob@btinternet.com.
Lost Property
All lost property found is held in the security office next to Deichmann on the first floor. This office is contactable on 01323 643431
Click and Collect
Click & collect makes visiting us that little bit easier.
Simply choose Click and Collect when you purchase from a retailer’s website and select us as your closest store.
Wi-Fi
Enjoy complimentary Wi-Fi at The Beacon. Just select BT Openzone from the network list in your phone, laptop or tablet settings, and follow the simple on-screen instructions to register. Then you’re free to browse the web as you browse all of our fantastic stores!
Toilets
The centre’s toilet facilities are located on the ground floor, adjacent to Tui.
Baby Changing facilities are also available, alongside our accessible toilets, as well as within the main ladies toilets.
Accessible Toilets
Accessible toilets are available within the centre and are located adjacent to Shades.
The Beacon also provides a Changing Places toilet which includes height-adjustable hoists, equipment and adequate space for those whose needs are not met by standard accessible toilets. These facilities are operated via a RADAR Key system. RADAR Keys can be obtained from the Shopmobility Office.
For more information about accessibility at the centre, see below.
First Aid
In case of an accident or emergency you can trust that you’ll be in safe hands at The Beacon. Our security staff are all trained in first aid skills so if you are in need of help or assistance please ask one of the team as soon as possible and they will happily offer you the help you need.
Cash Machines
You can find cash machines in the following locations:
- Metro Bank
- Marks & Spencer
- NM Money
- Sainsbury’s
Photo-Me Photobooth
Whether you need an instant passport picture or some fun photos for your loved ones to carry around in their wallet, PhotoMe has got you covered. The photo booth is located on the lower ground next to Sainsbury’s exit point.
Contact Photo-me customer services here
Careers
The Beacon is a great place to work, whether you’re looking for part-time or full-time opportunities.